Writing on legal billing and the product.
Notes on timekeeping, billing compliance, appeals, and insights, from the team building the record.
Latest
Timekeeping · July 10, 2026Why hours should record themselves
Reconstruction is where billable time goes to die. The fix is not discipline. It is a record that keeps itself while the work happens.
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Jun 24
2026
Billing compliance
The hidden tax of outside counsel guidelines
Every carrier ships its own rulebook, and firms pay for compliance at the worst possible moment: weeks after the work, during prebill review.
Jun 2
2026
Appeals
What your appeal rate is telling you
Most firms treat invoice reductions as a cost of doing business. The reductions ledger is actually the most honest dataset the firm owns.
May 12
2026
Insights
Realization is a lagging indicator
By the time realization drops, the damage is months old. The numbers that actually predict it live at the moment time is entered.
Apr 21
2026
Timekeeping
Block billing is a data problem
Attorneys block-bill because splitting a day from memory is miserable. Capture time as it happens and the entries arrive pre-split.
Mar 30
2026
Industry
The billable hour is fine. The record isn't.
The hour has survived decades of predicted deaths because nothing prices bespoke work better. What has actually eroded is trust in the record behind it.